Glorified Manager Tries To Monopolize Sales Calls, Lives To Regret It

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mattstaff
Nov 15, 2021 12:00 AM EST

Man oh man, some of the world's managers really never should've been put in the positions of power that they were in the first place. It sounds like Jeff was possessed by blind greed to such an extent that it was only a matter of time before he ended up engineering his own demise. I wonder how many moments Jeff had where he was up late at night, tossing and turning, soaked in sweat, bogged down by the burn of regret. It's like, he was the one who ultimately ended up complicating his own life. For another entertaining tale of malicious compliance, check out the time that a Karen presenter demanded a crappier hotel, and got it. 

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  • 01
    Font - r/MaliciousCompliance u/rootstoriots • 1d + Join 6 e1 3 6 1 Glorified Manager Wants Job Security M So I work in the tow industry as a dispatch supervisor for a company that specializes in heavy equipment moves and trailers on top of regular tow industry stuff like tire changes, boosts and lockout services. I have a manager, who we'll call Jeff. Jeff is a rough and tumble sort, "a friend of the club" if you catch my meaning, and is more likely to yell and scream rather than commit to the c
    via u/rootstoriots
  • 02
    Font - Well Jeff seems to have this idea that he is the only one who can quote customers on either long-distance, heavy equipment and trailer transports. (He is not.) For the record, every single dispatcher we have is perfectly capable of quoting the correct prices and booking calls seeing as we do this *every day* that he's not around. But still, he gets up in arms and yells if we take calls and set them up without his involvement. (He's been with the company 40 years so he's embedded, but lite
    via u/rootstoriots
  • 03
    Font - I don't think he really thought that one through. So, malicious compliance it is. After the end of his shift? Send him a message with the name and number of the caller. Weekend? Send him a message. Middle of the night? Send him a message.
    via u/rootstoriots
  • 04
    Font - He's on vacation? Send him a message. Camping? Send him a message. On a ride with his "brothers"? Send him a message. As one would imagine, he couldn't keep up with the demand, and as a result we started to lose sales, constantly forget things and customers would go elsewhere. Eventually, the boss hears of it. (He's normally a pretty hands-off type of boss. He signs the checks, sure, but most of the time he's out on his boat ignoring the world.)
    via u/rootstoriots
  • 05
    Font - Boss calls him in to find out why he's been so off, and manager attempts to throw me and my team under the bus. So I talk to the boss, explain exactly what was said. Thankfully, the boss has known him for 40 years and knows what he's like, so he understands completely and has a big chat with him about it. Result: He is no longer allowed to monopolize handling the calls for the lion's share of the business, and our team of experienced dispatchers now no longer have to involve him in every
    via u/rootstoriots

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